CHARLOTTE — Atrium Health recently opened two urgent-care locations to bring more access to care in South and Northwest Charlotte: Atrium Health Urgent Care Rea Farms and Atrium Health Urgent Care University City.
The Rea Farms location opened Oct. 1, and the University City location opened Oct. 8. Both will operate from 8 a.m. to 8 p.m.
“Patients are eager for more alternatives when they get sick,” said Michael Staples, assistant vice president of Atrium Health Medical Group. “The new urgent care locations further our commitment to provide access to lower-cost, high-quality care, in a way that is most convenient for them.”
People suffering from a potentially life-threatening illness, such as chest pain, should always go to the emergency department. But many times, a patient can be treated for non-life-threatening illnesses and injuries at an urgent-care location.
The new facilities will be staffed by physicians, physician assistants and nurses to treat conditions such as sore throats, ear aches, bronchitis, colds, flu, minor cuts, burns, strains and sprains.
“At Atrium Health urgent cares, patients can be seen by a provider no matter the time of day — whether they are headed home from work or become ill early in the morning or later in the evening,” said Chris Branner, M.D., Atrium Health’s specialty medical director of urgent care. “Even better, scheduling an appointment is as simple as a call or click away, or patients can easily drop in as well.”
By reserving a spot online or through Amazon’s Alexa technology — at one of the new urgent-care sites or one of Atrium Health’s 31 other locations — patients have a time frame of when they will be seen and receive a text message when their appointment time is near. This offering makes it more convenient to access care when they need it, on their schedule.
Opening new urgent care facilities is another way Atrium Health is providing increased access to care that is close to home. Atrium Health brings world-class care and clinical research to rural patients throughout the Southeast by reducing the distance between patients and health experts. In addition, the system offers a robust virtual care network, including telestroke, telepsychiatry, and critical virtual care to bring essential care to the community.